How Can We Help?

Whether you're a doctor already using Dura Lite, on the waitlist, or just curious how it works — here's where to start.

Frequently Asked Questions

What is Dura Lite?

A browser extension that listens to your consultation, transcribes it in real time — including Swahili-English code-switching — and generates a structured SOAP note automatically. No new hardware, no HIMS integration required.

Do I need to install anything special?

Just the Dura Lite browser extension. It works alongside whatever system your clinic already uses.

What languages does Dura support?

Swahili and English, including natural mid-sentence code-switching between the two. Kikuyu, Kamba, and Dholuo support is in active development.

Is patient data safe?

Yes — consent is required before anything is processed, raw audio is never stored, and all data is encrypted. See our Responsible AI and Privacy Policy pages for the full detail.

Can Dura make a diagnosis?

No. Dura documents and suggests; every suggestion is labelled "Suggested — confirm clinically." The doctor always makes the final clinical call.

I'm not part of the pilot yet — when can I join?

We're strengthening infrastructure before opening more spots. Join the waitlist and we'll reach out as soon as one opens.

Something isn't working — who do I contact?

Email hello@durahealth.fyi with a description of what happened, and we'll get back to you as quickly as we can.

Still Need Help?

Email us directly at hello@durahealth.fyi and we'll respond as soon as possible. For pilot doctors, please include your clinic name so we can find your account quickly.